HubSpot has recently launched several exciting new AI tools—Breeze Co-pilot, Breeze Agent, and Breeze Intelligence—that are designed to revolutionize how businesses interact with their CRM systems. These tools promise to enhance efficiency and provide deeper insights into your business operations. Let’s explore each tool and how you can start leveraging them today.
Exploring Breeze Co-pilot:
Breeze Co-pilot offers a seamless integration within your HubSpot environment, appearing as a new icon in the sidebar and accessible via the top bar. It functions much like HubSpot's own version of ChatGPT, but with full access to your HubSpot database. This enables you to query your data directly, asking questions like "How many deals are in my pipeline?" or requesting the tool to add new contacts with all relevant details fetched automatically. The implementation of template tasks and questions further simplifies complex operations, providing users with a strong starting point for creating content directly within the system.
Setting Up Breeze Agents:
To get started with Breeze Agents, first opt into each beta via your dashboard, navigate to settings, and grant access to your CRM data. This access is crucial as it allows the agents to deliver tailored and accurate responses. You'll also need to define your brand messaging and identity in the data source tab, ensuring that every interaction by the agents aligns with your company's voice and objectives. The detailed setup might seem intensive, but the precision you provide here directly enhances the agent's performance.
Customizing Your Customer Agent:
Customization allows you to give your Customer Agent a distinct name, role, and personality that reflects your company's ethos. By integrating your company’s URLs, knowledge documents, and other resources, the agent becomes better equipped to deliver precise, company-specific responses. This tool is akin to onboarding a new team member who needs comprehensive knowledge to serve your customers effectively.
Creating Content with Breeze Content Agent:
The Breeze Content Agent simplifies content creation across multiple formats. Whether you need a new landing page, blog post, or email template, the Content Agent guides you through the creation process with intuitive prompts and suggestions, producing robust drafts that require minimal adjustments.
Harnessing Breeze Intelligence:
Breeze Intelligence offers advanced data management, buyer intent tracking, and form shortening capabilities. With subscription-based monthly credits, you can enrich new records automatically or manually, keeping your CRM data fresh and up-to-date. For B2B companies, this tool is invaluable as it enhances lead data with actionable business insights. Additionally, the buyer intent features can identify which companies are visiting your site, providing you with a clear picture of potential leads.
Conclusion:
HubSpot’s new suite of Breeze tools offers powerful options for businesses looking to enhance their CRM capabilities with AI. From creating personalized customer interactions with Breeze Agent to generating compelling content with Breeze Content Agent, these tools are designed to elevate your business processes. If you have any questions or need further assistance, don't hesitate to contact us or leave a comment below. As a Diamond-tiered, CRM Implementation Accredited HubSpot Solutions Partner, we at HarvestROI are here to help you integrate these advanced tools seamlessly into your operations.
Interested in learning more about how these Breeze tools can benefit your business? Connect with us today for a personalized consultation!