Are you passionate about solving complex business challenges with innovative technology? Do you thrive at the intersection of technical know-how and client collaboration? HarvestROI is seeking a dynamic Solutions Engineer to join our team and play a critical role in transforming how our clients operate and grow.
The Solutions Engineer is responsible for executing technical solutions as defined by project architecture, ensuring alignment with client needs, and supporting documentation and engagement throughout the implementation process
Reports To: Director of Solutions Engineering
Department: Solutions Engineering
Employment Type: Full-Time
Key Accountabilities
Implement project solutions as outlined in LucidChart, ensuring consistency with defined architecture.
Verify that all technical aspects of the solution align with implementation best practices and project scope.
Act as the technical point of contact throughout the project lifecycle, following the RACI framework.
Conduct solution demos to guide client understanding, adoption, and successful deployment.
Take detailed notes during workshops, ensuring clear documentation of client requirements and process updates.
Update and refine LucidCharts to improve clarity and accuracy of workflows.
Solution delivery success (on-time implementation and adherence to defined architecture).
Client engagement & satisfaction (feedback on demos and technical support).
✅ Gets It – Understands technical implementations, documentation processes, and client-facing solution execution.
✅ Wants It – Passionate about delivering structured solutions and supporting client adoption.
✅ Capacity to Do It – Technical knowledge, attention to detail, and ability to communicate complex solutions clearly.
Quality – Delivers well-executed solutions aligned with technical architecture.
Collaboration – Engages effectively with internal teams and clients to ensure project success.
2+ years of experience in Solutions Engineering, Process Documentation, or Technical Implementation.
Strong familiarity with LucidChart, process mapping, and structured documentation.
Experience in client-facing technical roles, including solution demonstrations and implementation support.
Ability to manage project tasks efficiently while ensuring accuracy in technical documentation.
HarvestROI isn’t your average consulting firm—we’re on a mission to build smarter, more sustainable business processes that drive real results. Here’s what you can expect when you join us:
What’s It Like Working at HarvestROI?
Mission-Driven: Every project is about creating meaningful impact for our clients.
Collaborative Culture: We work as one team, supporting and learning from each other every day.
Growth Opportunities: Rapidly growing company means chances to shape your own path.
Modern Tools & Methods: We use the latest process architecture techniques and technology stack.
Flexibility: Hybrid work model, with remote-first mindset and supportive management.
People-First: We care about our team’s well-being, professional development, and work-life balance.
Recognition: Your expertise is valued—your voice will be heard.
If you’re ready to help organizations unlock their potential and be part of an innovative, purpose-driven team, we’d love to meet you.
Apply today or reach out to learn more about what it’s like to work at HarvestROI.